Modern System Concepts

Response on Google

Hello, and thank you for taking the time to share this.<br><br>First, congratulations on your new home! We completely understand the urgency of getting your alarm system sorted out, and we're sorry this process has been frustrating.<br><br>After seeing your review, we dug into our records and were able to locate your call. Our service department did reach out and return your call on June 19th, but unfortunately weren't able to reach you and left a voicemail. We hope you received it! We'd love the opportunity to connect and get things taken care of for you.<br><br>If you're still open to it, please give us a call at (281) 599-7388 or email service@modernsys.com. We're ready to schedule a visit, get your system updated, and make sure everything is working properly — no more phone tag! If not, we understand — a fire and intrusion system is too important to leave in limbo. If you ever reconsider, we would love the chance to earn your trust.<br><br>We genuinely appreciate our customers, old and new, and want to earn your business. We hope to hear from you soon.