EyeOn Integrated Systems
Security & AV integrator in Houston, TX
About
Company selling and installing alarm systems, surveillance rigs and smart home devices.
Services
Hours
- Monday—
- Tuesday—
- Wednesday—
- Thursday—
- Friday—
- Saturday—
- Sunday—
Reviews from Google
Showing 20 recent reviews.
Laamy A
Greg was professional, respectful, and did an excellent job installing my garage camera. He took the time to explain everything in a simple way that was easy for me to understand and made sure all my questions were answered. His patience, attention to detail, and customer service were outstanding. I highly recommend him and truly appreciate his help! Thank you, Greg! 😊
Elizabeth
I have been an Eyeon customer for two years since purchasing my home. While I’ve only needed two service calls in that time, my most recent experience with Darrel was deeply disappointing. I found the technician to be combative and dismissive when I asked basic questions about my security system. There is no reason for a service provider to be defensive or unkind when a homeowner is seeking information. Moving forward, I will be requesting a different technician for any future needs, and I hope management prioritizes customer service training for their field staff.
Alex alqabani
Bad customer service<br>Ignorant people on the phone<br>Last year I changed my banking information.<br>Where this company draft my payment from? They called me. They said the payment didn't go through. I did provide them with the new banking information to take out the payment and keep my camera door working. Some lady on the phone last year. She wrote down my banking number and checking account number. She said she will pass it along to the lady. Responsible on billing, and she never got it done. They called me again.Said the payment didn't go through the following month.I told them I already provide you.The banking information and here is the banking information.One more time she said I will pass it along to the lady.Responsible, they never got it done.They send me an email.The payment didn't go through so I got sick of that and I didn't want to expose my banking information one more time.And this year, I called them to activate the camera.They said they need three months of billing.While the camera last year wasn't working because of their screw up<br><br>She still won 3 month of payment. Even though it's their fault, they didn't update my banking information to go through with their first service one more time
Agbor Eyong
Great experience with the EyeOn technician (Gregory) who came out to connect my video doorbell. He was punctual, professional, and knew exactly what he was doing. The installation was smooth, everything was set up correctly, and he took the time to make sure it was working perfectly before leaving. Really appreciated the clear communication and attention to detail. Highly recommend EyeOn and their techs.
A H
I had the pleasure of working with Michael A. from Eyeon, and I couldn’t be happier with the experience. He arrived right on time, was extremely polite, and carried himself with a professional yet friendly attitude the entire visit. Michael was not only very nice but also incredibly helpful and informative — he made sure I understood everything about my alarm system and answered all of my questions clearly and patiently. Eyeon is lucky to have someone like Michael on their team, and I highly recommend him to anyone needing alarm system service or installation!
Julie
Gregory did a wonderful job with my home security installation, I couldn’t be happier. He arrived on time, was friendly yet professional and very knowledgeable. He took his time going through the app and setting everything up and explaining in detail the things I needed to know. Highly recommend not only Gregory but Eyeon for your security needs.
Sharon Wharton
Gregory was an excellent professional installer. Explained the system totally and was very thorough and knowledgeable! Was a pleasure to have in our home!
Valeria Madunezim
I had the pleasure of working with Gregory through EyeOn Integrated Systems, and I couldn’t be more impressed with his expertise and professionalism. From the moment he arrived, Gregory demonstrated an exceptional understanding of the technology and systems he was working with. He quickly assessed our needs, explained the process in a way that was easy to understand, and ensured everything was functioning smoothly before wrapping up.<br><br>Gregory’s attention to detail and commitment to customer satisfaction truly set him apart. He went above and beyond to make sure every question was answered and every concern was addressed. It’s clear he takes great pride in his work and cares about the quality of service he provides.<br><br>I highly recommend Gregory. He’s a true asset to the EyeOn team!
John Reed
Darrell is amazing technician! He was extremely knowledgeable about his job. Darrell is very passionate, & patient about his job. He asked a few times before he left if he had anymore questions. Please let him know that Reed family truly appreciate him.
Van G
I have cameras and a security system installed by this company 5-6 years ago. I called them twice I talked to the secretary and left already 2 messages for a service guy to schedule a visit to fix my cameras and the security pad. Nobody returns my calls. No customer service as you can see I guess they just want to sell new systems. Good luck hiring this company and needing service later.
David Hall
Darrell & Hugo were wonderful. Professional, customer oriented, and determined to project a standard of excellence from start to finish, including cleaning our two TV’s to showroom gleam. Thanks to both, and to Eyeon. ❤️
Melissa Stryker
Gregory is AWESOME! He was punctual and extremely professional. He explained all of the equipment and thoroughly walked me through the app to show me the features and make sure I knew how to operate the system. Wonderful service!
Nate P
Our service tech, Bryce, was very thorough when setting up our device and answering all of our questions. When follow-on questions came up, he addressed them promptly! Overall, he provided great service and follow-through.
Becky Kim
Gregory was AWESOME!!!!!!! He was super patient, respectful and knowledgeable in every issue we had. He went above and beyond to ensure we were satisfied with our products. 10/10 recommend!!!
brooke stutes
Greg was great! Set up our new system and doorbell, he explained the app to us in a thorough manner. Very cordial and professional, would recommend.
Amanda Crow
Great experience. They sent out a technician (Darrell, very nice man) to help set up all of the devices in our house. He was thorough in his explanation of everything but also efficient.
Corey Wilson
Greg and Bryce was extremely professional and very knowledgeable about the entire process.<br>Needs to be considered for management. Should also be a trainer and considered for a raise.<br><br>They also fixed an issue that was happening for approximately two years.<br>They also treated us like brand new customers and walked us through every step and stayed patiently to make sure that everything worked and we fully understood.
Justin Mueller
Darrell was not only incredibly knowledgeable, but he was also phenomenally helpful. There was an issue with one of the devices, and he took the initiative to contact customer support in order to rectify the situation. Not only that, but he was also quite personable. It was an absolute pleasure! In fact, Darrell is the very definition of amazing.
Belinda Ellis
Darrell was excellent. He explained everything I needed to know on a level that I could understood. He was professional and very patient. He allowed me arm, disarm and ask questions until I felt comfortable with the system. Great service
sandeep sihag
John did a great job installing my current smart devices and sharing knowledge on how to automate home better. He did answer all my questions too.