Pop-A-Lock of Houston - Locksmith
Security & AV integrator in Houston, TX
Services
Hours
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Reviews from Google
Showing 20 recent reviews.
Nicole Nicklaus
Kenneth was efficient, kind, and courteous in programming and cutting our key. Even when I had trouble with it after he left he was willing to return and fix the problem. I would recommend this service to anyone needing a locksmith.
carlos castillo
Service was great. Got my car keys done. What i did not like was the horrible connection to schedule and the tech asking for cash for extra service he did on his own.
Stephanie Garza Hernandez
Got locked out of my truck, David G was the locksmith who came and he unlocked it quickly. Thank you so much 🙏 price was reasonable.
Vivian Nicole Bass
I was traveling for work in Houston, Texas and had an absolutely awful day after locking my keys in my car. I tried everything — wire hanger, antenna, you name it — and was completely stressed and stuck. Thankfully, Kenneth R. with Pop-A-Lock Houston came to the rescue.<br>He was incredibly quick, efficient, professional, and honestly a total godsend in that moment. He got my car unlocked fast and turned a horrible situation around. Huge thank you to Kenneth for the amazing service and kindness. Highly recommend Pop-A-Lock Houston!
Allison Peddy
Called David and he solved our issue over the phone with a picture and a quick phone call to talk us through. Super responsive and incredibly helpful. David was a lifesaver for getting into our locked kids room!!
Karl
Kenneth was able to get me back into my vehicle in a timely manner and was able to make me a back up key to leave at home in case it happens again. Thanks kenneth your a life saver!!
Evo Goodwin
Excellent service, got my door open in a jiffy and I was on my way home after locking myself out of my car
Austin Nolan
Don’t advertise a landing page for humble tx and then when you call say you don’t service humble tx
Rachel Carlson
Helped my figure out where my battery was in my sprinter van, took it apart and figured out how to get it started! So helpful! Thank you David
Jeremy Logsdon
AI robots answered the phone and assured me I can have someone to my son's truck to unlock it within 30 minutes. The technician called me back and said that there is no way he could get there for another 3 hours.
Jonathan Jeronimo
Customer service was quick to respond and very helpful when I first reached out, which I appreciated. However, the experience with the technician they sent out was disappointing. He was unable to successfully program a new key for my vehicle and ended up taking 2–3 hours without resolving the issue.<br><br>On top of that, he left my car in worse condition than before—wiring was left messy and several components were unplugged. I also noticed dashboard warning lights that were not there prior to his visit.<br><br>Overall, while the initial customer service was good, the actual service provided did not meet expectations and caused more inconvenience than help.
Jazmine Thomas
David was wonderful. Professional timely and great communication!
Kevin Steve Martinez
Josh provided excellent costumer service, it was a fast and easy experience. 10/10 recommend.
Nicole Jacob
I had great customer service. And friendly help. Will recommend to all my friends and family
Tori Villegas
Would definitely recommend best service I have ever received Brian has always taken care of me every time I’ve needed a rekey for my vehicle 10 out of 10 would recommend!
Michael Johnson
I don't know if this company provides good service because I never got a callback after initially calling about needing a lost key and key fob replaced. It appears my definition for a few minutes differs from theirs. So I just found another company today and moved on. The phone was answered promptly, so I'll give them a star for that.
Bodies By Farny
Your receptionist Dana needs to learn some customer service skills and watch her tone when speaking with customers. Came off very rude and not helpful. Seems like she’s never had a customer service oriented job in her life. The tech who originally was supposed to help my code a remote key couldn’t do it because of his “software” or “updates”. A manager was supposed to reach out never did. Receptionist wouldn’t let me speak with a manager. What kind of company is this?
Melissa Greene
I was returning home and parked in the airport garage. My car battery died. I called pop a lock to send me someone for a jump. The driver called me and told me airport security should be available and it’s free! This showed great integrity! I was so grateful! I will definitely call them if anything else happens to my car.
Waldin Canelas
Jade got there in less than 10 minutes from when I called got the door open in seconds. He was very professional and polite , thanks for your help. Would definitely recommend to anyone in need when leaving your keys inside the car.
April Spencer
Daniel R was called out by my roadside company to replace my flat tire today. He was knowledgeable, kind and had a great vibe, which is important when you're a woman alone on the side of the road knowing it's highly likely a man you've never met will show up in response to your call.<br><br>I appreciated his help very much and would recommend him to anyone.<br><br>Thank you, Daniel R!