DataVox
Security & AV integrator in Houston, TX
About
Company specializing in security systems, cabling, IT support and cloud services.
Services
Hours
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Reviews from Google
Showing 20 recent reviews.
Manuel F. Cortázar
Great.
Chaco-Paz
Awwww thank you so much 💓 💖 💗 💛 ❤️
J G
Datavox Data solutions!<br>Great Client
Response on Google
Thank you so much for the glowing review! We're happy to know you enjoyed our data solutions. It really made our day to read such kind words from valued clients like you. 😊
kristi Waite
Response on Google
We truly appreciate the fantastic rating! Your support keeps us inspired to provide the best data solutions possible. It's wonderful to serve clients like you! 😊
Odai Elian
Response on Google
Thank you so much for the amazing rating! Your support motivates us to continuously deliver top-notch data solutions. It's a pleasure having clients like yourself!
Juan Barcenas
They let me merge while stuck in traffic
Response on Google
We're incredibly grateful for your fantastic review! It's our pleasure to be of help to wonderful clients like you, especially in tricky situations like traffic. Your feedback means the world to us. 😊
Ibobo Wisdom Chukwunaru
Response on Google
We appreciate your glowing review! It's our mission to provide excellent service, and it’s a joy to know we're making a positive impact. Thank you for being part of our community!
Jordan Curry
Response on Google
Thank you so much for your fantastic rating! We're delighted you had a great experience with us. Your support means the world to us, and we're excited to continue serving you.
Anmar Araim
Response on Google
Thanks for the four-star review! Let us know if there was anything we could've done better.
Patrick Mancenido
Response on Google
Thanks for the five-star review!
The Rusted Monkie
Response on Google
Thanks for the five-star review!
amanda ellinger
Response on Google
Thanks for the five-star review!
Mark Feanny
Following a cold call from a Datavox account rep who made grandiose claims of being the one stop solution for all my IT needs in any situation, I decided to give them a try on a large but simple rural mixed residential/commercial security, IT, and connectivity project to see just how well they performed and to gauge their responsiveness. In the event things went well I indicated I would consider them to manage my entire in-town multi-site IT process soup to nuts. Of course, the account rep was beyond excited to land an account like this and after a site visit to the rural project and encouraging discussion about solutions and start times, I was confused when I didn't receive any followup. When I decided to reach out to the rep by email, it went unanswered. When I called I didn't get an answer, but was quickly called back. After speaking to the rep, I was informed the VP decided this was not a project for them and "the guy" who handles these projects was out and they didn't know when he would be back. I was truly shocked at this 180 turn of events, the reliance on "one guy" for an entire arm of service, and the lack of communication. I own and run a small business where customer service is a priority. It appears this organization wasn't interested in satisfying all of my IT requirements and only the ones convenient to them. Truly unfortunate as I would have been a great client... assuming they actually did what they claimed they could accomplish. Truly disappointing and incredibly unprofessional in my opinion. So I am on the hunt again for a more reliable and professional firm to handle all of my IT needs.
Response on Google
Hi Mark, very sorry to hear about your experience. We pride ourselves on having great customer service. We would like to discuss this with you.
Felix Alejandro Hernandez Fuentes
Response on Google
We really appreciate your 5-star rating! 😊 It's wonderful to know you had such a positive experience with us. We're here to provide the best service possible and look forward to your next visit.
Rei Umali
Response on Google
Thank you so much for taking the time to leave us a 5-star rating! We're overjoyed to know that you had a great experience with us. It’s our goal to always provide top-notch service, and we can't wait to see you again soon.
Ryan Gaines
Response on Google
We really appreciate you rating us with 5 stars! 😊 It means a lot to us knowing you enjoyed your time with us at DataVox. We're eager to welcome you back anytime!
B. B. Neely
Not the fastest tech support I have ever had to deal with but with a little patience they will get things resolved.<br><br>I did get a call shortly after posting this review from the operations manager which really speaks to how much the care about customer service. Honestly, that's a sign of good management to me, so kudos there for sure.
Response on Google
We truly value your feedback and are so glad our team could assist you. 🛠️ It's wonderful to know that our dedication to service made a positive impression. Your patience and understanding mean a lot to us. Looking forward to serving you again!
Michael DeLong
Response on Google
We're grateful for your amazing review and so happy to know you had a great experience with us. Your satisfaction is what we aim for every day! We hope to welcome you back soon.
Colin Campbell
A great family owned business you can trust! HIGHLY RECOMMEND!
Response on Google
Thank you so much for your wonderful review! 😊 We're delighted to know you had a fantastic experience with our family business. Your trust means the world to us, and we look forward to serving you again!
Sharkmonster2000
Response on Google
We’re so grateful for your thoughtful rating! It’s heartwarming to know you enjoyed your experience with us. We can’t wait to welcome you back again soon!
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